Got my first package and had some issues with the monitor arm. Couldn't turn a section of the arm properly. Went back to eroedge for exchange. Got a replacement , one of the screw had rough edges in the threads. Couldn't get the screw into place. I use sandpaper to smooth the screw thread and manage to get the screw in. I am glad I manage to get it working instead of going back again.
This is a very sturdy product that was easy to assemble and is easy to move around on my desk. This is a great value for price paid. I recommend this for a home office set up. It is very flexible also based on your monitor and laptop. I bought some attachments to ensure it works with my equipment.
Strong sturdy arm. However, my only issues is that in order for me to move the monitor up and down, i need some tools to losen the arm and readjust. Some other brand does not need to. But overall, good arm.
value for money with fast delivery. ordered 2 items which was not suitable, refund was done within 3 days. brilliant service!!