Shipping Information

FAST. QUICK. FREE.

Free shipping

Shipping is FREE to anywhere in Singapore, except for no-go zones.

Surcharges apply for special scenarios:

  • No lift access deliveries are subjected to additional $15 per floor
  • Delivery to special Singapore islands are subjected to additional $15 (this includes Sentosa and Jurong Island).

How fast is the delivery?

The speed of delivery is influenced by whether you require assembly.  Orders with assembly usually take longer as they are harder to schedule.

Standing Desks with Assembly

Between 7 to 14 working days from date of purchase.
Assembly will be done at the same time as the delivery,

Standing Desks without Assembly, Risers and Accessories

Between 3 to 10 working days from date of purchase.

**Models classified under Full Standing Desks includes AmpDesk™, MoveDesk™.

What is the delivery process?

Deliveries & assemblies are conducted by 3rd party professionals to ensure the best experience.

  1. You will be contacted (via SMS) within 7 days with a proposed delivery date
  2. If the date works for you, great! Accept the delivery date.
  3. If not, reject the date. Another date will be proposed within 5 days

Can I specify a delivery date and time?

To keep delivery free, we are unfortunately unable to to accommodate requests for specific time/date of delivery.

We will nonetheless try on a best effort basis (no guarantees). You may email us at support@ergoedge.co

*Such special scheduling has a better chance of success if it assembly option is not chosen.

 

My renovations are not done. Can I schedule delivery to be only AFTER a certain date.

Sure! We can accommodate this.

When checking out, leave a comment indicating the date after which we should deliver. Alternatively, just email us at support@ergoedge.co

I need the items urgently. Can you deliver in 2 days? Can I self collect?

We’d try to help you with this (though we can’t promise on the success). Please contact us at sales@ergoedge.co and we’ll see what we can do.

Do you ship outside of Singapore?

Yes! The product prices are the same, you just have the bear the freight costs.

Contact us at sales@ergoedge.co to enquire about the rates.

HOW LONG IS THE COVERAGE?

All our products come with a standard 2 years warranty. If you purchased the extended warranty, the coverage is for 5 years
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