Shipping is Free
Shipping is FREE to anywhere in Singapore, except for no-go zones.
Surcharges apply for special scenarios:
• No lift access deliveries are subjected to additional $15 per floor
• Delivery to special Singapore islands are subjected to additional $15 (e.g. Sentosa, Jurong Island).
How fast is the delivery?
For Risers and Accessories, delivery is between 3 to 10 working days from date of purchase.
What is the delivery process?
Deliveries & assemblies are conducted by 3rd party professionals to ensure the best experience.
1. You will be contacted (via SMS) within 7 days with a proposed delivery date
2. If the date works for you, great! Accept the delivery date.
3. If not, reject the date. Another date will be proposed within 5 days
Can I specify a delivery date and time?
To keep delivery free, we are unfortunately unable to accommodate requests for specific time/date of delivery.
We will nonetheless try on a best effort basis (no guarantees). You may email us at [email protected]
*Such special scheduling has a better chance of success if assembly option is not chosen.
I need the items urgently. Can you deliver in 2 days? Can I self collect?
We’d try to help you with this (though we can’t promise on the success). Please contact us at [email protected] and we’ll see what we can do.